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Baur au Lac Vins
Adlikerstrasse 272
8105 Regensdorf, CH
+41 44 777 05 05,

Terms and conditions

Terms and conditions

1. Partnership

Our main objective is to give you satisfaction. Thus, our terms and conditions form the basis of an equitable long-term partnership. By ordering, you accept these terms and conditions.

2. Orders

You can find order forms in our price list “True Values”. Place your order by telephone on
+41 44 777 05 05, fax on +41 44 734 29 09 or email at Or come in and see us: we will advise you personally at our Baur au Lacs Wines branches. You can see our complete range of wines at

3. Protection of minors

By law in Switzerland and Europe, it is prohibited to sell alcoholic beverages to children under 16 years. Spirits can not be sold to minors under 18 years. By ordering from Baur au Lac Wines, you agree to these terms and confirm that you have the right to buy.

4. Prices

Prices are quoted in Swiss Francs inclusive of 7,7 % VAT (privat and corporate clients). We reserve the right to adjust prices and make changes to our range of products and the terms of delivery. This price list supersedes all previous editions. Overseas shipments are made free of VAT.

5. Discounts

5.1. Value discounts (on merchandise only):

Contribute to the protection of the environment. We offer attractive discounts on bulk shipments (to a single destination):

2% for CHF 2,000 or more
3% for CHF 3,000 or more
4% for CHF 4,000 or more
5% for CHF 5,000 or more

5.2. Discounts for customer collection

2% for customer collections, only at our Baur au Lacs Vins Regensdorf headquarters

6. Replacements/returns

We ask the buyer to check the condition of the received goods immediately after receipt. The delivery is considered accepted after eight days. Wines from our exclusive representation or from other specific wineries (see list below) which are corked or presenting other defects may only be replaced within reasonable limits, i.e. up to a maximum of 1% of the original bottlings purchased and within a maximum of 18 months after delivery. For rarities, Bordeaux and Burgundies, no substitutes can be granted. They are sold as "Buyer's risk". In these cases, the risk of a possible defect, such as corked wine, is borne by the buyer. Wines not purchased from us cannot be reimbursed.

7. Terms of payment

7.1. ... For deliveries in Switzerland and the Principality of Liechtenstein: net 30 days from date of invoice. Deductions are not accepted. Late payment and penalty interest will be debited immediately. We reserve the right to deliver to unknown customers against advance payment. The goods remain our property until paid for in full. Baur au Lac Wine is authorised at any time to register its reservation of title with the competent authority.

7.2. ... For deliveries abroad: payment in advance or by credit card only.

8 . Terms of delivery

8.1 . ... For deliveries in Switzerland and the Principality of Liechtenstein: deliveries are made by mail, by Vinolog, by carrier or by Baur au Lac Wines vehicle. Delivery is free for bulk shipments of 30 (75cl) bottles or CHF 500.00 market value or above (applies to privat and corporate clients), 42 (75 cl) bottles or CHF 800.00 market value or above (applies to gastronomy clients), 48 (75 cl) bottles or CHF 1’000.00 market value or above (applies to specialized retailers).

For all other shipments, the costs shall be borne by the buyer in accordance with the cost overview for delivery of gifts by mail and carrier and for packaging published in the current price list or at In the case of subscriptions (e. g. Bordeaux, Burgundy) the delivery takes place at actual costs. The transport of goods is at the customer’s risk. In case of loss, damage, leakage, etc. during transport, the customer is asked to approach the transport company concerned (Post Office, Vinolog, carrier or Baur au Lac Wines) directly.

8.2 . ... For deliveries abroad: transported at the customer’s risk.

Our sales staff will be happy to inform you about arrangements for shipments abroad and their current prices.

9 . ‘En primeur’ orders

With the respective subscription (e. g. Bordeaux subscription) published conditions apply, which can deviate from the general terms and conditions (e. g. prices, discounts, transport costs).

10 . Credit information

The buyer authorises Baur au Lac Wines to request information necessary for the execution of an order (only for orders against invoice) from public services or a central service relating to his solvency.

11 . Privacy policy

We trade in wine, spirits and gourmet food but not in your personal data. That is why we do not collect or save anything more than absolutely necessary for your orders. Your personal data are processed in accordance with the laws on the protection of personal data and are not sold or given to third parties for any advertising. When requesting authorisation, in particular when paying by credit card, your bank details are only transmitted encrypted. Customers can learn about news, events, promotions and activities via our electronic newsletters. This service is free and can be cancelled at any time. Baur au Lac Wines does not use its contact lists for spam.

12 . Web links

All internet sites cited and created in connection with our domain have been checked in both their form and their content. Despite regular monitoring of connected networks we do not guarantee their content. In case of abuse please contact the webmaster. We disclaim all responsibility for the accuracy and content of the website links mentioned on our domain.

13 . Changes in general terms

These terms may be changed at any time without notice.

14 . Jurisdiction

The business of Baur au Lac Wines is based exclusively on Swiss law. Its seat of jurisdiction is Zurich.



Wineries whose wines can be replaced in case of defect according to Art. 6 Exchange/return of the General Terms and Conditions (October 2019)

Bodegas y Viñedos Artazu, Navarra
García Figuero, Ribera del Duero
Cava Maria Casanovas, Penedés
Cims de Porrera, Priorat
Vega Sindoa, Navarra
Palacios Remondo, Álvaro Palacios , Rioja
Amézola de la Mora, Rioja
Ramiro Wine Cellar, Castilla y León
Bodegas Ribera del Duratón, Castilla y León
Altaencina, Rueda
Palacio de Villachica, Toro
Elías Mora, Toro
Castro Ventosa, Bierzo
Rafael Palacios, Valdeorras
Adega Valdés, Rias Baixas
Campos Reales, La Mancha
Olivares, Jumilla
Alto Almanzora, Almería
Ribas, Mallorca
Son Palou, Mallorca
Son Mayol, Mallorca
Five Miles, Atlan & Artisan, Yecla
Gutiérrez Colosía, Jeréz

Quinta de la Rosa, Douro
Quinta das Bandeiras, Douro
Quinta dos Roques, Dão

Paolo Conterno, Tocana
Tenuta dei Sette Cieli, Toscana
Il Molino di Grace, Toscana
San Donato, Toscana
La Gerla, Toscana
Le Bèrne, Toscana
Marchesi Alfieri, Piemonte
Paolo Conterno, Piemonte
Rocche Costamagna, Piemonte
Cascina Morassino, Piemonte
Cascina Barisél, Piemonte
Luca Abrate/Tenuta La Meridiana , Piemonte
Silvia Rivella, Piemonte
Azienda Agricola Pratello, Lombardia
Cantina Produttori Colterenzio, Alto Adige
Casa Lupo, Veneto
Paladin, Veneto
San Patrignano, Emilia-Romagna
Villa Caviciana, Lazio
Fattoria Nicodemi, Abruzzo
Principe di San Martino, Puglia
Cantine Due Palme, Puglia
Terre di Santa Maria, Sicilia
Castello Bonomi, Lombardia
Rosa Bosco, Friuli

Domaine de Cabasse, Rhône Méridional
Domaine des Pères de L’Eglise, Châteauneuf-du-Pape
Domaine de Ferrand, Châteauneuf-du-Pape
Grès Saint Paul, Languedoc-Roussillon
Alma Cersius, Languedoc-Roussillon
Les Valentines, Provence
Domaine Julien Brocard, Bourgogne
Remoissenet Père & Fils, Bourgogne
Domaine Marcel Deiss, Alsace
Nicolas Feuillatte, Champagne
André Clouet, Champagne
Tarlant, Champagne
Philipponnat, Champagne
S. Fargette & G. Guillerault, Loire
François Chidaine, Loire
Château La Chèze, Bordeaux
Château Fourcas-Borie, Bordeaux
Château Biac, Bordeaux
Château Sansonnet, Bordeaux
Château Raymond-Lafon, Bordeaux

Weingut Ratzenberger, Mittelrhein
Weingut Heymann-Löwenstein, Mosel
Weingut Karthäuserhof, Ruwer
Weingut Dr. Bürklin-Wolf, Pfalz
Weingut Rings, Pfalz
Weingut Rings & Weingut Schwarz

Schloss Gobelsburg, Kamptal
Weingut F. X. Pichler, Wachau
Weingut Salzl, Neusiedlersee
Gut Oggau, Burgenland
Graf Trauttmansdorff, Burgenland
Weingut Erich & Walter Polz, Südsteiermark
Weingut Erwin Tinhof, Burgenland
Weingut Trapl, Carnuntum

Great Britain

Brivio Vini SA, Ticino
Cantina Monti, Ticino
Bonvin 1858 Les Domaines, Wallis
J. & M. Dizerens, Vaud
Château d’Auvernier, Neuchâtel
Domaine les Hutins, Genève
Hanspeter Lampert, Graubünden
Giani Boner, Graubünden
Weingut Adank, Graubünden
Roland und Karin Lenz, Thurgau
Weingut zum Talheim, Schaffhausen
Weingut Rütihof, Zürich
Weingut Erich Meier, Zürich

Standish, South Australia
Massena, South Australia
Rusden, South Australia
Kangarilla Road, South Australia
Wild Duck Creek Estate, Victoria

New Zealand
Supernatural Wine Co., Hawke’s Bay

Peter Michael Winery, California
Starmont by Merryvale, California
Merryvale Vineyards, California

Marcelo Pelleriti, Mendoza
Susana Balbo Wines, Mendoza

Amayna, Valle Leyda
Terranoble, Maule Valley

South Africa
De Toren, Stellenbosch
Luddite Wines, Bot River